Practice News

Opening Hours Over The Holiday Period

• Wednesday 24th December (Christmas Eve) - Open
• Thursday 25th December (Christmas Day) - Closed
• Friday 26th December (Boxing Day) - Closed
• Monday 29th December - Open
• Tuesday 30th December - Open
• Wednesday 31st December (New Year's Eve) - Open
• Thursday 1st January (New Year's Day) - Closed

We are open as usual January 2nd and onward. Over the festive season, when your GP Surgery isn't open you can call 111 or visit:

NHS 111

For all upcoming events please see here

TakeATestUK

You may be eligible for a free virus testing kit if you have had a respiratory infection (such as cough or cold) symptoms for less than 10 days.

Please follow the link below and provide the GP Practice's code (L83041) and your NHS number:

TakeATestUK

Reminders

Please ensure you order your medication in plenty of time so you have enough medication over the festive period.

Please allow at least 3 working days. Remember we cannot accept requests over the phone for safety reasons.

Patient Feedback

A big thank you to everyone who attended their appointments this month. We had a 96.3% attendance rate!

If you did miss your appointment, please follow the link below to tell us why so that we can keep missed appointments to a minimum:

DNA Questionnaire

If you have recently been in contact with us please fill out our practice survey which can be found here

Or you can fill out a paper version in our waiting rooms.

Patient Participation Group (PPG)

We are always looking for new members to join our group! If you have an idea or suggestion to improve patient experience, please let us know:

• d-icb.westbank.ppg@nhs.net
• Learn more about the PPG

Mental Health Matters

This winter, Mental Health Matters and the Devon Mental Health Alliance are partnering to run weekly ‘Winter Warmer’ sessions across Devon. These will be friendly, welcoming spaces to help you stay well throughout the colder months.

The sessions are free and open to all adults. Whether you’d like to pop in just once or come along regularly, you’ll always be welcome. If you’d like more information, you can email them at:

drop-ins@mentalhealthdevon.co.uk

Advice For Staying Warm This Winter

• Heat your home to at least 18°C if you can.
• Keep your bedroom window closed on cold nights so you do not breathe cold air.
• Move around indoors and try not to sit still for more than 1 hour.
• Wear lots of layers of thin clothes.

COVID & Flu

If you have not yet received a COVID and/or Flu vaccine please see below:

• Call 119
• Book, change or cancel a flu vaccine at a pharmacy
• Find a walk-in COVID-19 vaccine site
• Find a pharmacy that offers free flu vaccines