New Phone System

Westbank Practice will be switching to a new phone system on the 14th November 2023. During this day any disruption should be minimal.

Benefits to our patients:

Patient call back holds your place in the queue after you have called and hung up. If you choose, you will receive a call back instead of waiting in the line, saving time and money.
Integration with patient record systems means when you speak to any member of our practice team your information is to hand, eliminating frustrating delays.
The new phone system can be configured to inform you with high quality voice messages at every stage of your journey, minimising questions.
And many more benefits!

All calls will be recorded for training and monitoring purposes.

Published: Oct 6, 2023

Westbank Practice will be switching to a new phone system on the 14th November 2023. During this day any disruption should be minimal.