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Prescriptions
Ordering a Repeat Prescription
Please follow the guidelines and choose the right option for you.
Please allow us 48 hours (two working days), to process your prescription request.
If you have arranged to collect your prescription from a pharmacy please allow 72 hours (three working days).
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
In Person
Use the repeat prescription list which would have been returned with your previous months medication. Tick the box to the left hand side of the drug name.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
We have close working links with the local pharmacies. Unless otherwise instructed, we will send all requests received at the Limes Sugery, Exminster to the Exminster Pharmacy and all those received at Starcross surgery to the Alliance Pharmacy in the Strand.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Repeat Dispensing Scheme
Patients at Exminster can take advantage of our award-winning repeat dispensing scheme.
If you are on a stable regime of medication (no changes in the last 6 months), we can prepare each months medication in advance without you having to request the medication.
Ask your doctor or Paul Stephens (the pharmacist), if you would like to be included in the scheme.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Over-the-counter Medicines
Your GP, nurse or pharmacist will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.
Why can't I get a prescription for an over-the-counter medicine?
Repeat prescriptions and medication reviews
Repeat prescription orders are only for medicines which you are taking on a long-term basis. They can't be used for a course of treatment. For instance, even though you might have had a number of prescriptions for urinary infections in the past, it is unlikely that an antibiotic is on a repeat prescription and contact with your usual doctor would be necessary before a prescription would be available.
If you have recently had your medication changed at a hospital visit, your records may not have been updated as a letter takes time to arrive at the surgery so contact with reception would be needed to confirm that the new medication has been added to your list (and just as important that the old medicine deleted if appropriate).
Once you have had 6 repeat prescriptions of your medication, you will need to make an appointment with your doctor to review your medication.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Electronic Prescription Service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.
Generic Policy
Every drug has 2 names for example, Nurofen is a trade name or marketing name, and the generic or chemical name is Ibuprofen. Similarly Panadol and Paracetamol. It is Government policy to increase the rate of generic prescribing. The Practice took the decision to prescribe generically, where possible, for all drugs over 8 years ago. Our generic prescribing rate is over 75%. It does mean some of the drug names are almost unpronounceable - it's as difficult for doctors and pharmacist as it is for patients!