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Patient feedback
Question:
None at all excellent service from staff and appointment on time
Posted on: 27/05/2025
None at all - 100%
Posted on: 27/05/2025
It would be difficult to improve on what you do already!
Posted on: 27/05/2025
No, excellent service as ever. Happy to trial the new appointment recording system.
Posted on: 27/05/2025
I go for regular blood tests. Never a problem, appointment usually on time and in and out very quickly!
Posted on: 27/05/2025
An excellant professional team. I'm most grateful that we have such a first class health service in our village.
Posted on: 27/05/2025
Always fairly easy to get appointment and the receptionist and all doctors and paramedics are always so nice
Posted on: 27/05/2025
Excellent service. I had an appointment with a nurse wiyhin 45minutes of phoning!
Posted on: 27/05/2025
The nurse I saw, Laura, was as usual very professional, attentive, friendly, an excellent nurse.
Posted on: 27/05/2025
You're all doing a fantastic job at Westbank Practice in delivering a great service to us all!
Great work team and thank you for your support in providing us an excellent care service.
Posted on: 27/05/2025
Always friendly and extremely helpful at sorting queries out
Posted on: 27/05/2025
Not really I’ve never had any complaints about the surgery or any of the staff, we are lucky to have such an efficient and friendly facility in our ever expanding community
Posted on: 27/05/2025
No its always a brilliant service . You can always get an appointment and you are dealt with promptly and very professionally from reception staff to clinical staff . We are very lucky indeed to have this practice for the local community to access as and when we need it !
Posted on: 27/05/2025
I can't think of anything to improve your service. The reception staff and doctors are super effective and effecient and I feel privileged to be a patient at your surgery.
Posted on: 27/05/2025
No, excellent service. Spoke to the well trained reception with the problem and within 1/2 hr the GP actually called me back and referred me to hospital! WIN:WIN
Posted on: 27/05/2025