The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
|Year-month||Extremely Likely||Likely||Neither Likely nor Unlikely||Unlikely||Extremely Unlikely||Don't Know|
We asked the question:
Any further comments?
Huge thanks to Dr Rachel, who was not only thorough and professional, but also patient, re-assuring and great humoured during an emergency consultation yesterday.
Posted on: 18/06/2019
Caring and trustworthy
Posted on: 24/05/2019
My wife and I have been with the westbank practice for 20 years and we have been very pleased throughout
Posted on: 26/04/2019
Excellent care and staff who take time and listen.
Posted on: 01/03/2019