Friends and Family Test Feedback

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87% Very Good
9% Good
2% Neither Good nor Poor
1% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

Easy to arrange appointment & seen very quickly. Wonderful nurse who looked after me well. Best surgery in Devon
Posted on: 28/08/2025

I can always get appointments and make contact with my practice. All members of the team from reception, nurse, paramedics and GPs are approachable and caring
Posted on: 28/08/2025

I was able to arrange a telephone call appointment very promptly. Which is the usual service from this excellent practice. My doctor is very understanding and promptly resolved my issue
Posted on: 28/08/2025

Staff facilitating my appointment were excellent in all aspects of their roles. Making the appointment was easily done; booking in via the screen was easy and the healthcare professional that facilitated my appointment was thorough, professional and focussed. Great service. Thank you.
Posted on: 28/08/2025

I am very happy with our surgery and the doctors especially DR. Broom and To Wong have been very supportive and kind. The ladies on the desk are so kind and so supportive. I feel very happy with our surgery and I am so glad that you are all kind and happy.
Posted on: 28/08/2025

I saw the nurse/HCA for my annual blood check. She was very lovely and made me feel at ease. She asked how my recent knee surgery and recovery was, which was a nice personable touch.
Posted on: 28/08/2025

I am divided professional attention. I felt comfortable and able to express myself and talk freely. I was listened to and given advice. I felt totally understood and trusted the decision regarding my follow up request for a ct scan that had been requested by Bristol north hospital. I’m most grateful for such a wonderful service and a practice that’s run in such a friendly, helpful and also professional system.
Posted on: 28/08/2025

Nurse Nikki is one of your finest assets. She is very professional at taking blood out of my arm and a total sweetheart while she is doing it. Thank you so much Nikki for going above and beyond for me. I really, really appreciate your kindness and care ❤️
Posted on: 28/08/2025