Friends and Family Test Feedback

See our latest results

87% Very Good
9% Good
2% Neither Good nor Poor
1% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

Receptionist was really lovely and welcoming, she was also very understanding and sympathethic, all amazing qualities to have. The GP was also very understanding and extremely helpful, having recently lost our 10 year old grandson in a tragic accident it was so easy to be able to speak to the Receptionist and GP regarding this. Thank you both so much.
Posted on: 24/09/2025

More than happy and satisfied with treatment and kind attention shown to my husdand and I since being patients at the Starcross and Exminster practices for the last 2 years.
Posted on: 24/09/2025

The log on system was quick and easy The waiting room was clean and bright And was seen by the nurse soon after entry The whole experience was quick and stress free just what you need when visiting any surgery.
Posted on: 24/09/2025

Experienced some unexpected symptoms whilst taking new medication. The GP messaged me same day with guidance and was able to see me that afternoon for consultation. Tests carried out same day, prompt and efficient consultation with clear guidance on next steps. Gold Standard!
Posted on: 24/09/2025

I attended the surgery for blood tests and whilst with the nurse (Tony), mentioned a potential UTI. I provided a specimen which he tested and advised me to seek an appointment with the doctor the same day. This was arranged on leaving the surgery and I met with the paramedic with 30 minutes. Absolutely brilliant!
Posted on: 24/09/2025

Dr Morgan, listened to my problem, having obviously already read the note I left when booking the appointment. Explained what he felt the issue was and explained the treatment he gave me, all done in professional yet friendly manner
Posted on: 24/09/2025

Réception staff are friendly and efficient. A doctor I had not seen before, charming and very thorough. Still fairly new to the surgery and I am more than happy with my experience thus far
Posted on: 24/09/2025

The paramedic I saw gave me a thorough examination and gave me very clear advice about what I should do to mitigate the effects of my accident, and how to ensure a good recovery. I found his advice very helpful.
Posted on: 24/09/2025

Short wait to be seen. Friendly and efficient service and procedure. Clean, bright and tidy waiting room and clinic rooms. Cannot think of anything which could have been done better.
Posted on: 24/09/2025

I was anxious about my GP visit today as I had a lot to discuss and was confused about the way forward for my health and wellbeing. My GP was very supportive, and listened to everything I said. They were really helpful in breaking things down for me. I really felt I had their full attention and they were treating me in a holistic manner. I now feel much more positive and have a stepped plan for going forward. Thank you.
Posted on: 10/09/2025