Friends and Family Test Feedback

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85% Very Good
9% Good
2% Neither Good nor Poor
2% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

All the doctors especially Dr Morgan are extremely kind,helpful and always discuss your problems with efficacy and respect,the nurses are amazing as are the receptionists,I cannot fault the surgery,I am very pleased to have a surgery that puts patients first and are always looking at the system to better its care for their patients
Posted on: 27/03/2026

All staff friendly and helpful, from the receptionist to the GP, felt really listened to. Very happy with the service I get whenever I visit/contact Exminster Surgery.
Posted on: 26/03/2026

I was feeling incredibly ill and unable to get to the surgery. Dr Tomlinson called me and listened to my ailments and was able to provide me with medication which was very much appreciated. I feel grateful that my symptoms were taken seriously and that as a capable adult I was allowed to make the right choice for me and feel listened to. It took me about ten days to recover from a horrible bout of tonsillitis but he was great.... A big thank you to Dr Tomlinson from me!
Posted on: 26/03/2026

I saw Dr S Wimalagunaratna. Dr Sachin is extremely attentive, patient, and caring. He explains everything clearly and takes the time to ensure I feel understood and supported. I feel confident that I am in safe hands under his care, and I truly hope he continues to be our doctor at the surgery.
Posted on: 26/03/2026

This has been my practice for many years. ALL the staff are very kind, patient, informative and helpful. As it has always been. Thank you to you all x
Posted on: 26/03/2026

The nurse was very polite, friendly and professional and took my bloods with care. Didn't feel a thing!! Thankyou.
Posted on: 26/03/2026

I experienced an acute problem early one morning and fully expected tont get an appointment for a while. However,the receptionist at Exminster offered me an appointment at Starcross within 35 minutes which I very gratefully accepted.Dr Wong was excellent as always.He explained everything very clearly and there was no rush He rang me back within a few hours with my blood test results. When I hear of other people's poor experiences at other surgeries I am so grateful that our surgery has not joined up with others .Thank you.
Posted on: 26/03/2026

Dr Ghandi is super professional, yet personable she’s focused on listening to her patient and takes a pragmatic and person centred approach - tailoring her approach to each situation and patient.
Posted on: 26/03/2026

Professional, but understand of my personal situation, extremely thorough, and explained everything without rushing, which made processing a lot easier. Also included follow up advice text which is really helpful, and follow up appointment made very quickly.
Posted on: 04/03/2026

Attentive, friendly helpful reception staff that were committed to making you feel welcome and dealing efficiently with queries. Nursing staff rhat were gentle and understanding, providing reassurance and ineracted in conversation which was lovely.
Posted on: 01/03/2026