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Patient feedback
Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.
The length of time allowed to discuss my medications with Will, pharmacist, made we feel heard and well cared for. I’ve not had a medication review before and found this extremely helpful as we went through each one and considered the benefits, contradicting elements and value of remaining on them.
Posted on: 28/05/2026
Appointment on time
Doctor so helpful and understanding.
Receptionist kindly booked next appointment.
Posted on: 27/05/2026
Couldn’t do anything better than you did
Posted on: 27/05/2026
always amazing response from reception and great support and consideration. appointments are usually reasonably available. lovelly group if doctor's, nurses and paramedics
Posted on: 27/05/2026
Always a great experience with our surgery. You guys offer exemplary customer service, always able to offer a solution. Great team of people. Thank you for all you do
Posted on: 27/05/2026
I got a face to facecappointment with the GP of my choice. He diagnosed my problem and he phone my blood test results that evening. He gave clear guidance on my medication. He rang me a couple of days later to check how thjngs were going.
Posted on: 27/05/2026
I was seen on time, nurse excellent at her job very friendly and put me at my ease.
Posted on: 27/05/2026
The dr knew exactly what I was describing and advised me accordingly. I have followed the advise and my symptoms have already significantly reduced.
Posted on: 27/05/2026
I was recently visited at home by Alex and Mel, for a sensitive issue. They were both very very good. understanding of my complex needs, and had excellent communication skills. I have special needs and appreciate their understanding. This is my second visit with this pairing and I appreciate how they work.
Posted on: 07/05/2026
Staff always helpful and considerate. Never feel rushed. A lovely surgery!
Posted on: 01/05/2026