Friends and Family Test Feedback

See our latest results

83% Very Good
11% Good
3% Neither Good nor Poor
2% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

The Doctor listened, was approachable and made recommendations that would be idea for me and arranged for further appointments to be made easily with them contacting me. Very good experience, thank you.
Posted on: 26/08/2026

I arrived just before my time and the lady Dr called me in hardly any waiting.i had never met that Dr before and found her very good she listened and sorted things out for me
Posted on: 26/08/2026

Seen on time. Good communication and examination followed by good advice and treatment.
Posted on: 26/08/2026

Receptionist was vey polite and a welcome smile, appointment was on time and the doctor was very friendly and took time to listen .
Posted on: 26/08/2026

Our GP surgery has to be one of the best still available and for that I am very grateful. After receiving not so positive treatment within a hospital setting, this helped so much to have good continuous care at our GP surgery. Thank you
Posted on: 26/08/2026

The nurse was very calm, she explained everything she was foing, checked I was ok with her touching me and made sure I understood everything and gave me lots of opportunities to ask questions. She made an unpleasant procedure a very positive experience.
Posted on: 26/08/2026

Dr Morris was really good, I felt she understood and listened to what I had to say and could tell it was causing me anxiety. She helped clearly plan a course of action going forward with a follow up date set in the diary straight after I left the surgery. I felt very relieved when I left the surgery.
Posted on: 26/08/2026

Annual hypertension review completed swiftly, lots of supportive and positive guidance. Helpful reception staff. Seen on time and given plenty of time in the appointment.
Posted on: 26/08/2026

I was able to call up in the morning and get an appointment with a doctor for the same day. The doctor arrived on time and listened to my problem whilst providing an aid quickly. Over all it was a really positive experience and I couldn't have asked for better!
Posted on: 26/08/2026

Paramedic listened and diagnosed my condition and was very professional and helpful
Posted on: 26/08/2026

Very good isn't high enough. In my wife's and my 75+ years, this is the best surgery practice we have ever had. The office/telephone staff, as well as the doctors and nurses, are all friendly and easy to talk to – and they care. As you would expect, both Starcross and Exminster practices are always spotless. We really could never have wished for better. Our experience – exemplary.
Posted on: 26/08/2026

All the staff I’ve met have been so helpful and friendly
Posted on: 05/08/2026