Friends and Family Test Feedback

See our latest results

87% Very Good
9% Good
2% Neither Good nor Poor
1% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

For sometime I’ve been dealing with an ongoing condition and having to visit the surgery several times. I have never had any difficulty when making an appointment. Each time my GP has listened to my symptoms without me feeling rushed. He explained potential causes of my symptoms & after blood tests we discussed a process in developing a treatment plan in a clear and supportive manner. It was decided to change diet and lifestyle. This has since made a positive impact on my health and is itself a credit to my GP and the team at Westbank for being supportive. I feel incredibly fortunate to be a patient at Westbank practice. Thank you
Posted on: 26/11/2025

Always helpful, always deal with requests as quickly as they can. Can’t fault this surgery.
Posted on: 25/11/2025

The doctors at Westbank are always exceptional. I always feel listened too and they are always caring and thorough.
Posted on: 25/11/2025

The nurse was friendly and efficient, the appointment was on time and the injection didn’t even hurt. All good.
Posted on: 25/11/2025

Every one at the practice is helpful, kind and professional. The reception staff are brilliant and have consistently helped me obtain appointments during my recent illness. The Doctors and physiotherapist I’ve seen have all provided excellent holistic care and advice. We are so lucky to have such an excellent surgery in Exminster. Thank you all for your fantastic service.
Posted on: 25/11/2025

I called in the morning and was given an appointment for the same morning, very pleasant and kind receptionist. Gp very helpful couldn’t ask for a better service.
Posted on: 25/11/2025

Friendly welcome from both the Receptionist and Health Professional. Prompt and efficient service.
Posted on: 25/11/2025

Really had a good experience. No neative comments to share.
Posted on: 18/11/2025