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Appointments
Book or cancel an appointment at our GP surgery.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to see the conditions the Community pharmacist can treat.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
- Does more than one family member need to see the doctor? If so, please make a separate appointment for each person.
- If you have several different problems to discuss, please make a longer appointment or separate appointments. Your doctor has only 10 minutes for each routine appointment.
Urgent appointments for today
On the day appointments are available by ringing each morning at 8:30am.
These are usually for more urgent matters that cannot wait until a routine appointment is available. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request.
Every day, one of our doctors is the emergency doctor and deals with all requests (including visits) for urgent advice and treatment that afternoon.
If all the 'Book on the Day' appointments have been taken, the E-doctor deals with anyone who feels unable to wait until another day.
The Reception Team will take a telephone number (a land-line number is preferred) and the E-doctor will ring back. The doctor has the ability to offer an appointment if necessary or give telephone advice.
How to book
- Telephone: Exminster Surgery on 01392 833230 or Starcross Surgery on 01626 890368
Extended Access
We also have extended access available. See our Out of Hours information.
Book a Routine Appointment
Routine appointments are available and can be pre-booked with the doctor of your choice. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem.
Ways to book
3. Request an appointment online
4. Telephone: Exminster Surgery on 01392 833230 or Starcross Surgery on 01626 890368
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Please be aware that our GPs will always call to assess the home visit request first.
If you need a home visit, you can help us by calling reception before 11am.
Telephone: Exminster Surgery on 01392 833230 or Starcross Surgery on 01626 890368
In general, we ask that patients only request a home visit if they are genuinely housebound and too unwell to come to the surgery. If so, you will usually be visited by your doctor after morning surgery.
The computerised records and some pieces of medical equipment which are so helpful in modern general practice are only available at the surgery. In addition, your doctor can usually see several patients at the surgery in the time that it takes to make a single housecall.
Change or Cancel an Appointment
If you decide that your appointment is no longer needed, please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use our online form
- Cancel using the GP online system
- Use your NHS account (through the NHS website or NHS App)
- Telephone: 01392 833230
Out of Hours
Enhanced Access
We're here for you evenings and weekends
Evening and weekend appointments are available at this GP practice or at an NHS service nearby - including your vaccinations, health checks and screenings.
To book appointments at these times, contact us.
Appointments (subject to availability) can be accessed by all patients registered with practices in our Primary Care Network.
These practices are:- Cranbook Surgery, Pinhoe Surgery, Broadclyst Surgery, Topsham Surgery, Glasshouse Medical Centre, Ide Lane Surgery, Exminster Surgery and Starcross Surgery.
It would also be helpful, wherever possible, to notify the surgery by 6pm on a Friday if you are unable to attend a weekend appointment.
These appointments (subject to availability) are available:
- Saturdays, 9am to 5pm and
- Monday to Friday, 6:30pm to 8pm (covered by PCN Practices listed above).
- Bank Holiday times may vary. Times may be subject to change.
NHS Walk-in Centre
NHS walk-in centres offer convenient access to healthcare advice and treatment for minor injuries and illnesses. They don't replace GP or hospital services but are intended to complement existing local services.
The Walk-In Centre at 31D Sidwell Street, Exeter EX4 6NN is open 8am to 4pm, Monday to Saturday and 10am to 4pm on Sundays.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
A chaperone is a person who is present during a consultation between a healthcare professional and a patient who acts as a witness for both people during a medical examination or procedure. This safeguards both the patient and the clinician.