Register with us as a New Patient
Changes to registration during Covid-19 Pandemic
Due to the current COVID-19 pandemic, patients are asked to register without coming into the practice. To register you will need to complete our secure online form
Live within our boundary area?
We welcome new patients to the surgery who reside within the catchment area. You can check if you are within our catchment area by entering your postcode below.
How to register
The Practice welcomes new patients. When you register with us, we will request details of your past medical problems so as to avoid delay while we wait for your records to reach us. Hand written records can take anything up to three months to arrive at the practice. Even in these days of coded computerised medical records, there is as yet no way of transferring the electronic record from practice to practice, which is particularly irksome. To register at the Practice as a new patient you will need to complete secure online form. Once complete please return it to our surgery with a form of ID listed below.
Whilst not manditory, the NHS guidelines for new patient registrations have been put into place in order to ensure that patient registration fraud within the NHS is minimised. When you register with the Westbank Practice you will be asked to provide a combination of the following documents:
- Birth Certificate
- Marriage Certificate
- Medical Card
- Driving Licence
- Local authority rent card
- Paid utility bills
- Bank/Building Society cards/statements
- National Insurance number card
- Letter from Benefits Agency/benefit book/signing on card
- Papers from the Home Office
It is preferable that one item of photo ID is provided, along with one document containing your address.
Register before you need us
Many new patients only register with us when they have a medical problem. We strongly recommend that you register when you move into the Practice area. This advice applies particularly to students who often forget to register with a doctor when they arrive at college. Other fit young professionals are rather proud of the fact that they still are registered with the family doctor where their parents live and regard it as a weakness to even consider that they might one day require an urgent appointment! While we would hope not turn any unregistered patient away, who requested help, it is much more sensible to plan.
At the time of registration, patients are encouraged to see the practice nurse before consulting the doctor as much of the information regarding past medical problems can be sorted out then. If you are attending for a new patient check with the practice nurse, you may find it more convenient to bring a fresh urine sample with you rather than produce one at the time. The receptionist will hopefully give you a suitable container for this without drawing attention of the fact to the full waiting room of patients.