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Routine appointments are available and can be pre-booked with the doctor of your choice. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem.
Demand for appointments has increased over the years; we are still trying to keep up with demand and have made major changes to the appointment system to provide a faster and better service. There are 3 types of appointments.
Book on the day appointments are available by ringing each morning at 8.30 am. These are usually for more urgent matters that cannot wait until a routine appointment is available. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request.
Every day one of our doctors is the emergency doctor and deals with all requests (including visits) for urgent advice and treatment that aftermoon. If all the 'Book on the Day' appointments have been taken, the E-doctor deals with anyone who feels unable to wait until another day. The Reception Team will take a telephone number (a land-line number is preferred) and the E-doctor will ring back. The doctor has the ability to offer an appointment if necessary or give telephone advice.