The Location

The Practice area covers approximately 50 square miles. To the West the Exe Estuary, to the South the English Channel and the town of Dawlish, to the East the Haldon Hills and in the North the city of Exeter.

The Doctors

There a currently 4 partners and 3 salaried Doctors working in the Practice, expanding the Practice from a two doctor organisation in 1979 with Practice population of 3,500, to a current 7 doctor Practice with a population of 8,500. The years between 1980 and 1990 the Practice worked out of a purpose built building at Starcross and developed a formal branch surgery at Exminster in the annexe to the village hall.

The Patients

The Practice numbers are continuing to grow. A further 2,500 homes are in the planning stage on the north border of the Practice - potentially bringing in a further 6000 patients. The Westbank Practice is in negotiation with neighbouring Practices and local developers and Council to ensure Primary Medical Services will be developed to provide care for these patients.

The Practice demography shows a mixed spread of age ranges. We have a slightly higher range of elderly. Generally the Practice has a substantial number of young families towards the Exminster end. The Starcross end of the Practice shows a higher population of elderly.

The Practice looks after a number of learning disability units. There are three residential homes for the elderly.

The Practice does have an active Patient Participation Group (PPG). This group has been running for the past 8 years and has attained high local reputation as an effective and exemplary PPG.

Hospitals and Clinical Work

The majority of patients are referred to the Royal Devon and Exeter hospital for their specialist care. We occasionally use Torbay and Taunton hospitals. Dawlish has a community hospital to which we can admit patients who will then be looked after by the Dawlish GPs.

The Practice and Premises

The Practice operates from two surgeries, Starcross and Exminster. The Practice computer system changed to SystmOne in January 2015 and is used by a majority of Practices in Devon and helps with forwarding patients information when they change surgeries. The Practice is paper light, with the majority of current notes scanned on the computer, allowing paperless consultations.

The GPs work out of both surgeries. The receptionists are able to work at both surgeries, allowing flexibility to cover leave.

We are well supported for out of hours work by Devon Doctors on call. This is a successful out of hours service that operates to an extremely high standard.

The Practice is based in the Teignbridge District Council area, although spiritually, we refer to Exeter for the majority of our services. The Practice is part of Exeter Primary Care which provides access at weekends and evenings for patients in Exeter to see a GP or nurse 7 days a week.

We have a strong complex care team which meets monthly in a multi disciplinary team meeting which is proving to be very successful.

Education and Research

The Practice has been a training practice since 1980. Dr Wong continues as a GP Trainer. The Practice has an established relationship with the Peninsula Medical School and we often have medical students learning in the Practice. The Practice also has regular F2 doctors working under close supervision. We are currently involved with active research. In the past we have had involvement with studies directed by the MRC and the Royal College.

Starcross

The Surgery
Church Street
Starcross
Devon EX6 8PZ

Reception opening hours
Monday to Friday - 8.30am to 6.00pm
(Closed from 1pm on Thursdays)

01626 890368

Exminster

The Limes Surgery
Church Stile
Exminster
Devon EX6 8DF

Reception opening hours
Monday to Friday - 8.30am to 6.00pm

01392 833230

The Westbank Practice provides family General Practice (GP) services to patients living in its catchment area.